Shipping Policy

Thank you for shopping with our small business! Each order is carefully prepared and packaged to help ensure your items arrive safely.

Processing Time

Most orders are processed and shipped within 1-3 business days.

Because many of our products are handmade, beaded, personalized, or made to order, some items may require additional processing time. If your order requires additional time, we will communicate with you as needed.

Processing times do not include weekends or holidays.

Shipping

Orders are shipped using the shipping method selected at checkout. Once your order has shipped, you will receive a confirmation email with tracking information when tracking is available.

Please make sure your shipping address is correct before completing your purchase. We are not responsible for delays or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

Estimated Delivery Times

Delivery times vary depending on the shipping method selected at checkout and the destination.

Please note that shipping times are estimates and are not guaranteed. Delays may occur due to weather, holidays, carrier issues, or other circumstances outside of our control.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and accepted by the carrier, delivery is the responsibility of the shipping carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, and your local delivery carrier.

For packages that are delayed or appear to be lost in transit, please contact the shipping carrier directly. We will be happy to assist with providing any available order or tracking information.

We are not responsible for packages that are lost, stolen, or marked as delivered by the carrier.

Damaged Packages

We carefully package our products before shipment. If your order arrives damaged, please contact us as soon as possible and provide photos of the damaged item and packaging.

We will review the situation and work with you to determine the appropriate resolution.

International Orders

At this time, we may offer shipping to select locations outside the United States. International customers are responsible for any applicable customs fees, duties, taxes, or other charges imposed by their country.

International delivery times may vary and can be affected by customs processing.

Order Changes & Cancellations

If you need to change your shipping address or cancel an order, please contact us with 12 hours.

Because handmade and personalized orders may begin processing shortly after purchase, we cannot guarantee that changes or cancellations can be made once an order has entered production or shipped.

Questions

If you have questions about your order or shipping, please contact us through our store's contact information. We're happy to help!

Thank you for supporting our small business and handmade creations!